{"id":1643,"date":"2022-12-19T21:44:57","date_gmt":"2022-12-19T13:44:57","guid":{"rendered":"http:\/\/www.csyjszp.com\/?page_id=1643"},"modified":"2023-09-26T15:30:06","modified_gmt":"2023-09-26T07:30:06","slug":"intelligent-equipment-operation-and-maintenance-solutions","status":"publish","type":"page","link":"http:\/\/www.csyjszp.com\/en\/product-and-solutions\/solutions\/other\/intelligent-equipment-operation-and-maintenance-solutions\/","title":{"rendered":"Intelligent Equipment Operation and Maintenance Solutions"},"content":{"rendered":"

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Intelligent Equipment Operation and Maintenance Solutions<\/h2>\n
The intelligent equipment operation and maintenance solution is an integrated solution for the management of equipment aftermarket services. It makes full use of IoT technology to achieve real-time equipment data collection, aggregation, analysis, real-time fault reporting, dynamic warning, operation and maintenance work order dispatch, execution, and feedback, forming a closed-loop management cycle. This allows customers to enjoy a full range of services with less effort and greater convenience.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Digital Factory Solutions<\/a><\/li>\n
Membership Card System Solution<\/a><\/li>\n
Intelligent Equipment Operation and Maintenance Solutions<\/a><\/li>\n<\/ul>\n<\/div>\n<\/nav>\n
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Business Pain Points<\/h4>\n
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In recent years, cloud computing and the Internet of Things has profoundly changed the way infrastructure is built. The traditional production of information technology operations and maintenance was essentially a “passive operation and maintenance” mode where end-user failure is reported to the production manager, then assigned to operations and maintenance personnel to deal with the failure. This was an inefficient way to address the failure repair, inspection and maintenance pressures and was a great waste of resources.<\/p>\n
Therefore, the use of Internet of Things technology for equipment to improve efficiency is an inevitable trend of business development.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Solution Scenarioses<\/h2>\n<\/div>\n
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Equipment management for financial institutions<\/h4>\n
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Facility management for government\/business organizations<\/h4>\n
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O&M staff management and efficiency improvement<\/h4>\n
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Customer Repair and Service Management<\/h4>\n
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Solution \u00a0Structure<\/h2>\n<\/div>\n
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Management Team<\/h4>\n<\/div>\n<\/div>\n
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\u2022 Manage customer organization<\/p>\n
\u2022 Manage device deployment information<\/p>\n
\u2022 Assign customer work orders<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Operations and Maintenance Platform<\/h4>\n<\/div>\n<\/div>\n
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\u2022 Track work order processing progress<\/p>\n
\u2022 Monitor O&M staff activities<\/p>\n
\u2022 Real-time monitoring of equipment conditions<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Real-time monitoring<\/a><\/div>\n
Unified scheduling<\/a><\/div>\n
Equipment Management<\/a><\/div>\n
Work order assignment<\/a><\/div>\n
Customized Strategy<\/a><\/div>\n
Smart\/Intelligent Alarm<\/a><\/div>\n
Data Analysis<\/a><\/div>\n<\/div>\n
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Operations and Maintenance Center<\/h4>\n<\/div>\n
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Clients<\/h4>\n
\u2022 Client electronic ticket generation<\/p>\n
\u2022 Problem Complaints<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Cloud Services<\/h3>\n<\/div>\n<\/div>\n
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Operations and maintenance staff<\/h4>\n
\u2022 Receive work orders in real time<\/p>\n
\u2022 Report task processing progress<\/p>\n
\u2022 Query knowledge base<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Bank \u2160<\/h4>\n<\/div>\n<\/div>\n<\/div>\n
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Bank \u2161<\/h4>\n<\/div>\n<\/div>\n<\/div>\n
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Bank \u2162<\/h4>\n<\/div>\n<\/div>\n<\/div>\n
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Bank IV<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Program Advantages<\/h2>\n<\/div>\n
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Multi-channel problem reporting<\/h4>\n
Customer incidents can be reported by traditional telephones or QR codes which are convenient, fast and avoids delayed repair due to phones call failure.<\/p>\n<\/div>\n<\/div>\n
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Repair progress tracking<\/h4>\n
Customers can track the progress of repairs in confidence, thus elevating the customers service experience.<\/p>\n<\/div>\n<\/div>\n
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Customer Complaints and Suggestions<\/h4>\n
Collecting customers’ suggestions and opinions provides greater understand of what customers want to better solve their concerns in a timely manner.<\/p>\n<\/div>\n<\/div>\n
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Unified management of equipment ledgers<\/h4>\n
A wide variety of self-service equipment models are available. Switch to advanced information management tools for easier equipment management.<\/p>\n<\/div>\n<\/div>\n
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Online work order assignment<\/h4>\n
Equipment O&M work is assigned through online centralized management with progress tracking enabled. Workloads can be quantified and easy to assess.<\/p>\n<\/div>\n<\/div>\n
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Knowledge-base Information Sharing<\/h4>\n
Product training materials, maintenance manuals, and instruction documents are sent to O&M staff through information management channels to assist O&M personnel in utilizing the information effectively in their work.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Functional Features<\/h2>\n<\/div>\n
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Intelligent repair of equipment<\/h4>\n
Real-time monitoring of equipment operation data, real-time equipment fault alarms, and establishment of a closed-loop fault monitoring O&M system.<\/p>\n<\/div>\n<\/div>\n
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Equipment Lifecycle Management<\/h4>\n
Establishing equipment life-cycle files to implement complete life-cycle management of equipment from factory, use, maintenance to offline states.<\/p>\n<\/div>\n<\/div>\n
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Intelligent Operation of Facilities<\/h4>\n
Monitor the use of equipment supplies, predict the supply replenishment, advance notification of O&M staff, prepare supplies for customers in a timely manner, and proactively serve customers.<\/p>\n<\/div>\n<\/div>\n
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Automatic work order assignment<\/h4>\n
Customer repair work orders can be automatically assigned to operations and maintenance personnel. This is done via mobiles providing anytime, anywhere convenience with information on customer, contact, locations, equipment failure codes and possible solutions.<\/p>\n<\/div>\n<\/div>\n
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mobiles sharing of knowledge and information<\/h4>\n
Proper management of the knowledge base gives operations and maintenance personnel ready access to operation manuals and solutions to common problems at any time through the mobiles terminal, thereby facilitating remote knowledge sharing.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Visual Components<\/h2>\n<\/div>\n
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Data Dashboards<\/a><\/div>\n
O&M Mini Pragrams<\/a><\/div>\n
Offcial Accounts for repair requests<\/a><\/div>\n<\/div>\n<\/div>\n
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Data Dashboards<\/h4>\n
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Analysis of critical equipment indicators<\/h5>\n
Use equipment capacity, quality, failure, OEE, process and inventory as important analysis indicators to measure O&M status.<\/p>\n<\/div>\n
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Geographic Equipment Deployment Map<\/h5>\n
Display equipment deployment area by regions and cities, allowing managers to fully visualize equipment statuses at a glance.<\/p>\n<\/div>\n
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Network wide equipment monitoring<\/h5>\n
Monitor the status of each equipment, analyze consumables consumption patterns and detect equipment failure in advance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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O&M Mini Program<\/h4>\n
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Real-time push customer equipment O&M orders, send work positioning, submit completed work orders, view knowledge base solutions…<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Official Accounts for Repair Requests<\/h4>\n
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Provide timely escalation of customer problems to the portal<\/p>\n
Fast Problem Collection & Solving<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
<\/a><\/a><\/a><\/a><\/a><\/div><\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"
Intelligent Equipment Operation and Maintenance Solutions The intell […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1640,"menu_order":36,"comment_status":"closed","ping_status":"closed","template":"solution.php","meta":{"footnotes":""},"acf":[],"lang":"en","translations":{"en":1643,"zh-hk":1412,"zh":990},"pll_sync_post":[],"_links":{"self":[{"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/pages\/1643"}],"collection":[{"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/comments?post=1643"}],"version-history":[{"count":10,"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/pages\/1643\/revisions"}],"predecessor-version":[{"id":5299,"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/pages\/1643\/revisions\/5299"}],"up":[{"embeddable":true,"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/pages\/1640"}],"wp:attachment":[{"href":"http:\/\/www.csyjszp.com\/wp-json\/wp\/v2\/media?parent=1643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}